IT support officer

Male smiling at camera pointing to iPad screen

A day as an IT support officer

You work in the IT department at your local NHS hospital, and today you're on the afternoon shift starting at 2pm. Your first task is to install a new database program for accounts staff, so they can manage their work more easily. After installing the program on staff computers, you run checks to ensure everything is working correctly. Next you visit the human resources department, where a staff member is having trouble with his computer. You run a number of basic checks, identify a simple hardware fault and fix the problem immediately. It's very rewarding helping staff members get the best out of their IT equipment, and every day is interesting and varied.