A day as a personal assistant

You work at your local Clinical Commissioning Group as personal assistant to the chief executive. You start work at 9am. Your first task is to organise today's workload for the team secretaries, ensuring they have all the information they need to type up letters, file documents and photocopy material for staff members. Next you deal with the chief executive's correspondence; emails and post. Some of these are queries you are able to deal with yourself, others you put to one side to discuss with the chief executive later. You then book a boardroom for next week's monthly board meeting, arrange refreshments and send out the agenda and other documents that are needed for the meeting. . Next, you do a quick stock check and order new stationery, updating your budget spreadsheet in the process. No day is ever the same, and you enjoy the fast pace and responsibility of your position.

Real-life stories

Nikki Crooks

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Does this sound like you?

You're organised, responsible and reliable. You can work under your own initiative, but also operate as part of a team. You're good at leading others and have excellent communication skills.

What's next after GCSE?

You'll usually need a good range of GCSEs (or equivalent) to demonstrate basic education, and will probably be considering taking a secretarial or business services qualification at college as your next step. Then, you'll need to gain administrative work experience - preferably within the NHS. Alternatively, instead of going to college, you could look at a job or an apprenticeship or job in the NHS.

What's next after A level and beyond?

Obtaining a good level of education will certainly help you obtain a role as a personal assistant, especially if you're taking secretarial or business services qualifications to develop your secretarial skills. After college you could apply for a job or a relevant business or administration-related apprenticeship in the NHS. While you're working, you'd typically study for qualifications from the Association of Medical Secretaries, Personal Assistants and Receptionists. Job and apprenticeship vacancies in the NHS can be found on the NHS Jobs website www.jobs.nhs.uk. You can also find apprenticeships on the Gov.uk website www.gov.uk/apply-apprenticeship